Poole · Dorset
Emergency Glazing in Poole
Broken glass in Poole is dangerous and leaves the property exposed, so we arrange make-safe boarding first and permanent glazing on a planned second visit.
- BH15
- BH14
- BH17
- Guide from £165
Emergency glass repair for homes and businesses in Poole
Many home and business insurance policies include accidental damage or malicious damage cover for glass, sometimes with a set excess or a requirement to use approved contractors. Check your policy or call your insurer before agreeing to permanent work, so you know what will be covered.
If the damage follows a break-in or vandalism, report it to the police and get a crime reference number before the scene is cleared if you can. Photograph the damage from inside and outside, as both the police and your insurer may ask for these details.
When permanent glass replaces a broken pane in a door, beside a door or low down near the floor, it should be safety glass. In England, Approved Document K sets out these critical locations, so the replacement may need a higher specification than the original glass.
Shopfront glass is often large, laminated or toughened, and very heavy. Boarding a shopfront may need several boards, extra timber framing and more than one person. Permanent shopfront glass usually needs careful measuring, lifting equipment and a planned fitting visit with access arranged around trading hours.
What a typical job includes
- Written quote for the permanent glass specification
- Measurement for the permanent replacement glass
- Removal of loose and hanging broken glass
- Boarding or temporary glazing cut to the opening
About Poole for this job
- Postcodes covered
- BH15, BH14, BH17 and the surrounding area, including Bournemouth, Ferndown and Christchurch
- Coast
- Poole is about 1 km from the coast or a tidal estuary, so salt air and wind-driven rain are worth planning for. In coastal storms, wind-driven rain and gusts can force water and debris through broken glass quickly. Boards need firm fixings into sound timber or masonry, and exposed openings may need extra fixings so the board stays put until the permanent glass is fitted.
- Daylight and sun
- In Poole the midwinter sun reaches about 16° above the horizon at noon, with roughly 7.7 hours of daylight, rising to about 63° and 16.3 hours in midsummer. Boarding blocks daylight, so in short winter days a boarded room can be very dark. Temporary clear glazing keeps light in, and on sunny elevations the permanent glass can include solar control or low-E coatings when it is ordered.
- Access and setting
- In busy streets, broken glass on pavements is a hazard to passers-by and needs clearing. Shopfronts may need boarding before trading, parking can be limited near the opening, and flats above shops often need boards fixed from inside.
- Rules in England
- Approved Document K requires safety glass in critical locations in England: glazing in doors and in side panels within 300 mm of a door, up to 1500 mm above floor level, and any glazing in walls or partitions up to 800 mm above floor level.
Guide prices in Poole
| Typical job | Guide price inc VAT |
|---|---|
| Board up one window | £165 – £245 |
| Board up a door or small shopfront | £225 – £345 |
| Temporary glass while new glass is made | £195 – £295 |
Get a guide price for your size
Approved Document Q applies to new homes in England, where doors and windows are expected to meet PAS 24 or an equivalent standard. It does not apply to replacements in existing homes, but PAS 24 products are still a sensible choice.
What you can choose
Permanent laminated glass
Laminated replacement glass that stays in place if struck again, often chosen for shopfronts and ground-floor windows after a break-in.
Permanent toughened glass
Toughened replacement glass for doors, low-level panes and other critical locations, made to measure after the opening is secured.
Replacement sealed unit
A made-to-measure double or triple glazed unit to replace a broken one, with safety or low-E glass where needed.
Emergency Glazing in Poole: questions
What causes glass to break without anything hitting it?
Glass can crack from thermal stress, when part of a pane heats up much more than the rest, often from sun, heaters or partial shading. Toughened glass can also break spontaneously in rare cases because of tiny inclusions in the glass. The glazier notes the crack pattern, which can help identify the likely cause.
Is boarding up secure enough to leave the property overnight?
A properly fitted board is screwed into the frame or surrounding structure so it cannot easily be levered off, and it closes the opening against the weather. It is a temporary measure, not a permanent security upgrade. For shops or vulnerable properties, laminated permanent glass is worth considering once the replacement is ordered.
How much does emergency glazing cost?
The cost depends on the time of the call-out, the size of the opening, whether boarding or temporary glazing is fitted, how much glass needs clearing, and access. Permanent glass is priced separately once its specification is known. See the guide prices for typical work, and your written quote sets out the cost of the permanent glass.
Will my insurance pay for emergency boarding and new glass?
Many home and business policies cover accidental or malicious damage to glass, including boarding and replacement, but the terms vary. Some insurers require you to use their approved contractors or to call them first, and an excess may apply. Check your policy or call your insurer. We provide photos and a written note to support a claim.
Do you cover Poole for emergency glazing?
Yes. We can quote for emergency glazing across Poole and the surrounding Dorset area, including postcode districts BH15, BH14 and BH17, and nearby Bournemouth, Ferndown and Christchurch. Start with your postcode on the quote form and a glazier will talk through the job, explain any charge before booking and give you a written quote.
Get a written quote in Poole
Clear guide prices, any charge explained before booking, and one point of contact for every glazing job.