Dereham · Norfolk
Emergency Glazing in Dereham
After a smashed pane in Dereham, our glaziers make the opening safe and secure, then provide a written quote for the permanent glass replacement.
- NR19
- NR20
- Guide from £165
Dereham: broken shop window boarding
When permanent glass replaces a broken pane in a door, beside a door or low down near the floor, it should be safety glass. In England, Approved Document K sets out these critical locations, so the replacement may need a higher specification than the original glass.
Temporary glazing uses polycarbonate or a basic glass pane instead of a board, letting daylight in while permanent glass is made. It suits shopfronts that need to keep trading, living rooms and windows where boarding would leave a room in darkness for days.
Many home and business insurance policies include accidental damage or malicious damage cover for glass, sometimes with a set excess or a requirement to use approved contractors. Check your policy or call your insurer before agreeing to permanent work, so you know what will be covered.
Upper-floor broken windows are often boarded from inside, which avoids ladders at night and in poor weather. A board fitted inside still secures the opening and keeps out wind and rain, and permanent glass can then be fitted later in daylight with proper access.
What's included
- Boarding or temporary glazing cut to the opening
- Removal of loose and hanging broken glass
- Clearing shards from floors, sills and pavements
- Photos and a short written note for insurance

Local details for Dereham
- Postcodes covered
- NR19, NR20 and the surrounding area, including Wymondham, Norwich and Thetford
- Coast
- Dereham is well inland, around 33 km from the nearest coast, so salt exposure is not usually a factor.
- Daylight and sun
- In Dereham the midwinter sun reaches about 14° above the horizon at noon, with roughly 7.4 hours of daylight, rising to about 61° and 16.6 hours in midsummer. Boarding blocks daylight, so in short winter days a boarded room can be very dark. Temporary clear glazing keeps light in, and on sunny elevations the permanent glass can include solar control or low-E coatings when it is ordered.
- Access and setting
- Rural properties may be further from a glazier, so the first visit concentrates on making the opening safe and weathertight. Barns, outbuildings and older timber frames sometimes need extra timber battens to give the board a solid fixing.
- Rules in England
- Approved Document K requires safety glass in critical locations in England: glazing in doors and in side panels within 300 mm of a door, up to 1500 mm above floor level, and any glazing in walls or partitions up to 800 mm above floor level.
Guide prices in Dereham
| Typical job | Guide price inc VAT |
|---|---|
| Board up one window | £165 – £245 |
| Board up a door or small shopfront | £225 – £345 |
| Temporary glass while new glass is made | £195 – £295 |
Get a guide price for your size
Approved Document Q applies to new homes in England, where doors and windows are expected to meet PAS 24 or an equivalent standard. It does not apply to replacements in existing homes, but PAS 24 products are still a sensible choice.
Specification choices
Permanent laminated glass
Laminated replacement glass that stays in place if struck again, often chosen for shopfronts and ground-floor windows after a break-in.
Permanent toughened glass
Toughened replacement glass for doors, low-level panes and other critical locations, made to measure after the opening is secured.
Timber boarding
Exterior-grade plywood or OSB screwed securely into the frame, giving a solid, weather-resistant cover until the permanent glass is fitted.
Emergency Glazing in Dereham: questions
Can I clear up broken glass myself before the glazier arrives?
You can sweep up loose glass on the floor if you wear sturdy gloves and footwear, and keep children and pets away. Leave pieces still in the frame and any large hanging shards for the glazier, as they can fall unexpectedly. If police need to attend, avoid clearing the scene until they say it is fine.
Should I board up or have temporary glazing?
Boarding is simple to fit, secure and suits any opening, but it blocks daylight and the view. Temporary polycarbonate glazing lets light in and lets a shop keep displaying, but it is less suitable for some large or awkward openings. The glazier advises on which suits your property and how long the permanent glass will take.
What should I do immediately after a window is smashed?
Keep people and pets away from the broken glass, and do not try to pull out large hanging shards by hand. If it was a break-in or vandalism, call the police and note the crime reference. Take photos from inside and outside. Then call us, and we will tell you honestly when a glazier can attend to make it safe.
How much does emergency glazing cost?
The cost depends on the time of the call-out, the size of the opening, whether boarding or temporary glazing is fitted, how much glass needs clearing, and access. Permanent glass is priced separately once its specification is known. See the guide prices for typical work, and your written quote sets out the cost of the permanent glass.
Do you cover Dereham for emergency glazing?
Yes. We can quote for emergency glazing across Dereham and the surrounding Norfolk area, including postcode districts NR19 and NR20, and nearby Wymondham, Norwich and Thetford. Start with your postcode on the quote form and a glazier will talk through the job, explain any charge before booking and give you a written quote.
Get a written quote in Dereham
Clear guide prices, any charge explained before booking, and one point of contact for every glazing job.