Felling · Tyne and Wear
Property Glazing in Felling
Our glaziers can carry out planned glazing surveys across portfolios in Felling, recording unmarked glass, misted units and faulty hardware with photos.
- NE10
- NE8
- NE9
- Guide from £165
Social housing glazing repairs across Felling
In England, landlords of most residential tenancies have a duty under section 11 of the Landlord and Tenant Act 1985 to keep the structure and exterior in repair. Damage caused by a tenant is usually handled differently, and tenancy terms set out who pays.
Tenant access is often the biggest cause of delay. With your permission, we contact tenants directly to arrange a convenient time, confirm the visit in writing and report back if access is refused, so you have a clear record of every attempt to complete the job.
Glass replaced in doors, beside doors and at low level should be safety glass in critical locations. In England, Approved Document K sets out these locations. Recording that safety glass was fitted, and keeping the photo of its marking, helps show the property was kept safe.
The Housing Health and Safety Rating System is used by councils in England to assess hazards in homes. Its hazards include collision and entrapment, which covers glazing, falls between levels, which covers windows, and entry by intruders. Broken glass and faulty window locks can fall under these headings.
Included as standard
- Tenant access arranged directly when you authorise
- One point of contact for all glazing jobs
- Invoice matching the approved quote
- Written quote per job with your reference

Felling at a glance
- Postcodes covered
- NE10, NE8, NE9 and the surrounding area, including Gateshead, Newcastle upon Tyne and Hebburn
- Coast
- Felling sits roughly 12 km from the nearest coastline, close enough that exposure on open or high ground is worth considering. Coastal portfolios see more salt corrosion on window hardware and more strain on seals from wind-driven rain. Planned checks on hinges, locks and sealed units help spot problems early, especially in seafront flats and holiday lets.
- Daylight and sun
- In Felling the midwinter sun reaches about 12° above the horizon at noon, with roughly 6.9 hours of daylight, rising to about 58° and 17.1 hours in midsummer. South and west-facing flats can overheat and suffer glare, which tenants often report. Solar control glass or film is an option on replacement, and checking for condensation on north-facing windows helps spot ventilation issues in colder months.
- Access and setting
- Rural portfolios can spread across a wide area, so grouping jobs and planned surveys saves visits. Older cottages often have timber windows and non-standard glass sizes, which the glazier measures carefully before ordering replacements.
- Rules in England
- Approved Document K requires safety glass in critical locations in England: glazing in doors and in side panels within 300 mm of a door, up to 1500 mm above floor level, and any glazing in walls or partitions up to 800 mm above floor level.
Guide prices in Felling
| Typical job | Guide price inc VAT |
|---|---|
| Replace a standard sealed unit | £165 – £205 |
| Toughened door unit | £345 – £435 |
| Board up, then glaze (one window) | £315 – £405 |
Get a guide price for your size
Approved Document B covers escape windows. Where an existing window is an escape route, typically in first-floor bedrooms, its replacement should give at least the same escape opening as before.
Choosing your property glazing
Safety glass upgrades
Replacing unmarked glass in doors, side panels and low-level panes with toughened or laminated safety glass.
Reactive repairs
Broken, cracked or misted glass and faulty windows or doors repaired as jobs are raised, with a written quote for each job.
Void property works
Glass, locks, cylinders and window hardware checked and repaired between tenancies, so the property is ready to let.
Property Glazing in Felling: questions
What reports and photos do we get after each job?
You receive before and after photos, the glass specification fitted, a note of any safety glass marking, and any other defects the glazier noticed, such as failed hinges or misted units nearby. The invoice matches the approved quote and carries your reference, making it easy to check and file.
Can you carry out a planned glazing survey across our portfolio?
Yes. A glazier visits each property and records the condition of glass and windows, including unmarked glass in critical locations, misted units, cracks, failed hardware and missing restrictors. You receive a schedule with photos and recommended work, so you can prioritise safety items and budget for the rest.
Who pays when a tenant breaks a window?
That depends on the tenancy agreement and the circumstances. In England, landlords have repairing duties for the structure and exterior of most residential lets, but damage caused by the tenant or their visitors is usually the tenant's responsibility. Many agents recover it from the deposit or by agreement. Our photos and report help document the damage.
How do we raise a glazing job for one of our properties?
Send the job by form, phone, email or WhatsApp with the property address, a description of the problem, access details, a tenant or site contact, and any photos. Add your order reference if you use one. We confirm the job, arrange a glazier to survey or make safe, and send a written quote that carries your reference.
Do you cover Felling for property glazing?
Yes. We can quote for property glazing across Felling and the surrounding Tyne and Wear area, including postcode districts NE10, NE8 and NE9, and nearby Gateshead, Newcastle upon Tyne and Hebburn. Start with your postcode on the quote form and a glazier will arrange a free survey before giving you a written quote.
Get a written quote in Felling
Free survey for new glazing, clear guide prices and one point of contact for every glazing job.